FAQ | Lumos

Do you handle all creative in-house?

Yes. From design and video to copy and campaigns, everything is produced by our in-house professionals to ensure quality, speed, and alignment across every asset.

What types of clients do you typically work with?

We partner with startups, established brands, thought leaders, and midsize businesses seeking high-impact strategy, design, content, and campaigns that elevate visibility and drive measurable growth.

Can we customize a package based on our needs?

Absolutely. While we offer curated packages for ease, we specialize in bespoke solutions tailored to your brand, audience, and growth objectives.

How is Lumos different from other marketing agencies?

We don’t just market—we illuminate. Our team blends premium strategy, creative excellence, and execution-level detail. You’ll get tailored solutions built around your goals, not cookie-cutter campaigns.

What results can we expect?

While results vary by scope, most clients experience measurable growth in brand awareness, engagement, and conversions within the first 90 days of launching their campaign.

Can you support multiple brands or business units?

Yes. We can manage separate brand voices, strategies, and deliverables under one umbrella—ideal for multi-brand organizations or entrepreneurs with multiple ventures.

What’s the next step to get started?

Book a strategy consultation with our team. We’ll assess where you are, where you’re going, and build a tailored action plan to take your brand from unseen to unforgettable.

Do you offer full-service brand management?

Yes. From brand identity and social presence to full-scale campaigns, product launches, and media production, we handle it all—internally or in collaboration with your team.

What’s the onboarding process like?

It starts with a discovery session. We deep dive into your brand, audience, goals, and current assets. Then we build a clear roadmap and timelines before any design or content is produced.

How involved do we need to be?

As involved as you want to be. Some clients prefer regular strategy touchpoints, others hand us the reins. We adapt to your workflow and communication preferences.